I stopped in to The Fish House restaurant for a take out order. I'd never been there before but my husband and I wanted to try it. However, after a long and busy Friday, neither of us felt like going out for dinner. I had been walking at Mulberry park and then decided to stop in the restaurant to take a look at the menu and hopefully place a take-out order. I don't believe I have ever been treated as rudely at a business or restaurant at any other time in my life. There is an atmosphere of very negative energy right from the start. The hostess had a huge frown on her face and completely ignored me while I looked around for a take-out menu. Then she barked at me that I was looking at the lunch menu and she handed it to me and told me to go ahead and take it. I said no, I wanted to place a take out order. She shoved the menu in my face and ordered me to the bar to place an order. After standing there for about 10 minutes, I had to raise my hand and almost demand attention from someone behind the bar. He came towards me and asked what I wanted at which point I asked for a dinner menu. After getting the menu from the disparaging employee, I stood looking at it and waiting to place my order for at least another 10 or 15 minutes. You may be wondering why I even went that far and that's because I'd heard the food was good and I was trying to be patient. After handing over my debit card I asked a large woman behind the bar if they served alcohol and she replied, "no, we don't want any of that here. We have beer and wine." Then she turned and busied herself while I made a shocked comment to the man next to me about her rudeness. Evidently she heard my remark because she came around the bar, got up close and personal right in my face, and proceeded to basically tell me off. She identified herself as the owner after I asked to speak with the owner or manager. The woman turned on her heel and high-tailed off. So there I am still standing at the bar like a fool waiting for my take-out. Someone else came by and asked if I wanted a refund and then disappeared. I'm still waiting for the refund when I decide to find out where it is and I set off looking for the owner. Finally, the owner waves me off and I believe her daughter grabs the receipt from my hand and states it is an order ticket not a pay receipt. I leave. So there it is; my story. Certainly I will never go back and I pass this message on so you can know what you might be up against if you happen to try to dine at The Fish House.
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